Refund & Cancellation Policy

Effective Date: July 18, 2026

At KAPPA Fashion Store, we value customer satisfaction. If you are not entirely satisfied with your clothing purchase, we are here to support you with our returns, refunds, and order cancellation guidelines.

1. Returns Policy

You have 7 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging. Please ensure the price tags and security seals are intact.

2. Refunds Policy

Once we receive your returned clothing items, we will inspect them and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your original payment method (or bank transfer for Cash on Delivery orders) within 5-7 business days depending on your card issuer or banking policies.

3. Cancellations Policy

You can cancel your order at any time before it has been dispatched for delivery. If the order has already been shipped, cancellations cannot be processed immediately, and you will need to initiate a standard return request upon delivery.

4. Shipping Costs for Returns

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

5. Support Contacts

If you have any questions on how to return your item to us, contact us at:

• Email: kappatvm@gmail.com
• Phone / WhatsApp: +91 62386 16662